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Patient Info

At Centre Street Physiotherapy & Wellness Clinic, our goal is to make your first appointment as smooth and informative as possible. You’ll receive personalized care and a clear understanding of your treatment plan. Expect a thorough evaluation and a collaborative approach to your recovery.

Your initial visit in NW Calgary, AB will feel similar to arriving at any medical office. Here’s what you can anticipate:

  1. Check-In: Upon arrival, register at the front desk and provide your insurance information and any other relevant paperwork, such as referrals or medical reports.
  2. Initial Evaluation: You’ll have a comprehensive evaluation with one of our clinicians, who will assess your medical history, current condition and your goals.
  3. Physical Examination: Your clinician will conduct a thorough physical examination to evaluate your range of motion, strength, and movement patterns.
  4. Treatment Plan: Based on your evaluation, we will develop a tailored care plan and discuss it with you. This will include education and instruction on your initial treatments that typically focus on alleviating pain and improving mobility.
  5. Ongoing Sessions: After your evaluation, we will schedule your subsequent sessions and discuss how we can optimize your program to help you achieve your goals..

Feel free to reach out if you have any questions or concerns!

Want to Save Time? To expedite your first visit, consider filling out your patient forms online.

Preparing for Your First Appointment

At Centre Street Physiotherapy & Wellness Clinic in NW Calgary, AB, our dedicated multidisciplinary team is focused on identifying the root cause of your condition and creating a personalized treatment plan to help you regain an active, fulfilling lifestyle. To ensure a smooth first visit, please take note of the following:

  • Arrive Early: Please arrive 15 minutes before your appointment to complete your paperwork.
  • Prepare Questions: Make a list of any questions you’d like to ask during your first meeting.
  • Bring Necessary Documents: Don’t forget your photo ID and insurance card. Call our office ahead of time to verify your insurance benefits at (403) 274-1111.
  • Share Your Medical History: Be ready to discuss your medical history, previous treatments, current medications, and any relevant details.
  • List Your Symptoms: Consider listing symptoms, limitations, and any activities or positions that exacerbate or alleviate your condition. Include how long you have been experiencing this issue and if you’ve had similar problems in the past.

The more information you can provide, the better equipped our staff will be to assist you.

See a Clinician Without a Referral

Did you know you can visit any one of our practitioners directly without a referral? Regardless of whether your issue is new or longstanding, you can schedule a visit at Centre Street Physiotherapy & Wellness Clinic in NW Calgary, AB today!

Self-Referral allows you to see a healthcare practitioner without needing approval from your physician. This means you can bypass unnecessary delays and start your recovery sooner.

Benefits of Self-Referral

  • Time-Saving: No need to wait for a doctor’s appointment or referral.
  • Cost-Effective: You can avoid additional copays by seeing us directly.
  • Increased Satisfaction: Research shows that patients often report higher satisfaction when utilizing Self-Referral.

Health insurance can be complex, but Self-Referral is generally covered by many private health insurance plans. Always verify your specific coverage before your visit. For more information, feel free to contact us!

Insurance

Centre Street Physiotherapy & Wellness Clinic accepts a variety of health insurance policies. Below is a partial list of our in-network providers:

  • Manulife Financial
  • Sun Life Financial
  • Canada Life (Great-West Life)
  • iA Financial Group (Industrial Alliance)
  • Desjardins
  • Blue Cross (separate entities across provinces, e.g., Ontario Blue Cross, Pacific Blue Cross)
  • RBC Insurance
  • BMO Insurance (Bank of Montreal)
  • CIBC Insurance (Canadian Imperial Bank of Commerce)
  • Empire Life
  • Equitable Life of Canada
  • La Capitale
  • Green Shield Canada
  • Co-operators
  • Medavie Blue Cross (serving Atlantic provinces and Quebec)

Please call our office to confirm your specific plan coverage.

Private Pay Options

For patients without insurance or those who have exhausted their benefits, we offer a private pay plan. Contact us today for more information on service rates and payment options!

Cash-Based Care

At Centre Street Physiotherapy & Wellness Clinic, we prioritize your needs through a cash-based model, allowing for direct payment for services. This model offers several advantages:

  • Improved Relationships: By cutting out insurance intermediaries, you can focus on your rehabilitation and results.
  • Control Over Treatment: Clinicians can tailor treatment based on your specific needs without insurance limitations.
  • Simpler Billing: The billing process is straightforward, freeing up more time for your treatment program.
  • Price Transparency: You’ll know upfront the cost of your treatment, aiding in better financial planning.

While some may prefer insurance coverage, we also provide services under that model for those who choose it.

Scheduling

How to Schedule Your Appointment

Ready to take the first step? Contact Centre Street Physiotherapy & Wellness Clinic today to schedule your appointment. Our friendly staff will assist you in finding a convenient time for your visit.

Next Steps

After Your Initial Visit

Once you’ve completed your first appointment, our team will guide you through the next steps in your treatment journey. We will schedule follow-up appointments and provide ongoing support to ensure you achieve your goals.

If you have any questions or need assistance at any point, please don’t hesitate to reach out!

Spread the Word!

If you know someone in NW Calgary, AB who could benefit from our multidisciplinary approach, please share your experience with them. Fill out the form below to refer a friend, and we will reach out to provide more information on how we can assist them.

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